Most important thing:
Due to the special nature of the product, seven-day no-reason returns and exchanges are not supported. The factory will inspect the quality before shipping. It is recommended that customers record the box opening with a video to facilitate us in solving problems promptly if there are any trouble occurs. Thank you for your support!
Tips:
1.If the silicone dolls are not used for a long time, it is recommended not to using heavy objects to press the soft parts (silicone gel-filled chest, abdomen, and buttocks). The preferred method is to hang or stand them vertically. If you want to storage the doll in lie supine position, it is better to use soft materials to raise the thighs and the back of doll's waist, at the main time make the buttocks suspend in midair. If any problems occur, please contact our agents or us immediately.
2.This series is for adult only. Please do not purchase if you are under 18 years old. Please place the product out of the reach of minors!
3.Gently Treating The Doll: The doll’s skeleton is made of stainless steel/EVO skeleton, which is sturdy and has movable joints. However, please avoid violently and fiercely bending the joints, arms and legs in the opposite direction. Treating the doll with care can lead to a longer life span.
4.Avoid Deformation: Do not keep the joints in a state of significant bending for a long time or make the doll sit or lie down for a long time. This can cause deformation and affect the silicone elasticity. Especially for the extra-soft areas such as the silicone gel-filled chest, abdomen, and buttocks.
5.Avoid Nail and Sharp Objects: Do not scratch or press the doll’s scratch. If there is a scratch, please repair it in time and avoid the area from bearing force/pressure. Otherwise, the doll’s scratch is likely to expand. Please use the special silicone adhesive glue, which can be offered by our studio for free if your address is in China mainland, just contact our agent for it.
6.Cleaning: Use soft, non-itchy and non-color-changing fabric/towel to gently wipe and clean the doll with clean water. If the doll is accidentally stained, do not clean it fiercely. You can use daily cleaning agents such as body wash or dishwashing liquid. Do not use other unknown chemical solvents for cleaning. If there are some specific situations, please consult our agents or us in time.
7.Keep It Dry: After cleaning, dry the doll. Just wait patiently or using a towel to dry it. You can sprinkle a thin layer of talcum powder to avoid the skin become greasy and sticky, the silicone skin will be influenced by temperature or humidity. Silicone materials tend to produce less oil than TPE materials, but currently, it is impossible to completely avoid oil in silicone doll industry.
8.Avoid sharp and hard clothing in case the skin be scratched. Color fading of the clothing will cause the product to be stained. It is recommended to avoid using dark colors.
9.Try to avoid long-term exposure to strong ultraviolet rays and sunlight to prevent color change and fading of the facial makeup.
10.When cleaning the doll, wrap the neck interface area to avoid internal lightweight structure absorbing moisture.